Meet our team
At Always Consult we pride ourselves on delivering the highest quality of service and professionalism to all our clients. That’s why we work with people, such as our senior associates below, who offer experience, skills and knowledge in a wide range of areas and subjects.
Carol Ewels, Managing Director, Always Consult Ltd, writes:
“October 9th, RIP Andrew, friend and associate. The nine years we have worked together on a variety of projects have been amazing.
Your positivity has inspired me on many an occasion and your friendly nature made it easy for us to work together. We had a mutual trust which I will treasure and remember for all time.
Your attention to detail and doing what is right for the customers always shone through.
I will miss you as a friend and an associate as will all who worked with you. I will always remember the great working relationship we had with fondness and pride.
My thoughts are with your family at this very sad time”.
Carol Ewels set up Always Consult following a career as a highly experienced Senior Business Leader. This included more than 20 years’ service with Barclays Bank PLC, working in a variety of management and leadership roles.
Her many skills include coaching and developing individuals to achieve their full potential. Carol is passionate about people development and takes professional pride in attaining the highest possible standards.
Carol is a qualified Assessor in the Advice and Guidance, Customer Service, Business Administration, Management and Coaching sectors.
She is the Head of the Qualification Centre and maintains overall responsibility for Assessment and Quality Assurance.
A highly experienced business advisor who is SFEDI accredited. She set up her own business after many years delivering external projects for Harper Adams University, Edgmond, Shropshire. Sheila specialises in social enterprise and business start ups, she has set up and is a Director of a
Social Enterprise Company. She is a trained NLP practioner and also a qualified assessor in Advice and Guidance.
Experienced in training and coaching, customer service enhancements, business performance improvements, target growth, and management skills.
- Enjoys coaching and developing individuals to achieve their full potential.
- Takes professional pride in attaining the highest possible standards.
- Thrives on working within a busy and challenging environment.
Adrian has worked with children and young people for over 15 years.
His specialism is supporting those youngsters not in education, employment or training to overcome their barriers and realise their aspirations.
As an experienced practitioner, Manager and trainer for the Connexions Information, Advice and Guidance service, Adrian took his passion for supporting staff in the sector and set up his own company, Develop-meant Training Consultants, in October 2009.
Having also managed a Grade “A” awarded NVQ Centre, Adrian brings his knowledge and experience of Assessing and internal Quality Assurance to his Associate work with Always Consult.
After a degree in Modern History, Roddy started his working life as an Army Officer. He rose to the rank of Major with his final job being developing the management practices of military headquarters of all sizes who were deploying on operational tours. Since leaving the military Roddy has undertaken a number of roles in the UK and abroad as an Operations Manager in Africa, a Commercial Director with a global team and a Managing Director of an apprenticeship training company. Roddy is currently in charge of Always Consult’s Apprenticeship arm and has led the team that has developed the Foundation Leadership and Management course. Roddy believes passionately about the need to train leaders and managers in all work environments to ensure they are set up for success.
Dr Bill Kawai-Calderhead
Bill originally failed to get into medicine and, instead, became an Army Officer at 18 years old. Some 10 years later he decided to that he actually really wanted to be an Army doctor and retrained in the Royal Army Medical Corps. Bill did his Foundation Programme at South Tees NHS Foundation Trust where he setup a Foundation Induction Leadership and Management training package and completed the PGCert MedEd. As a second year Foundation doctor, Bill developed the Foundation Leadership and Management (FLM) course and, with South Tees and Always Consult, adapted it into a clinically-focussed Level 3 Standard Apprenticeship, the first of its kind in the UK. Bill has presented his projects nationally and won several prizes including Trainees in the Association for the Study of Medical Education (TASME) Young Educator of The Year Award. He is passionate for inclusion of clinical leadership and management within the medical training pathway to ensure doctors are prepared for their roles and strives to make FLM as valuable as possible to Foundation Year 1 doctors.
FITOL AIfL MInstLM AssocCIPD TechIOSH
Linda is a self-motivated and well qualified trainer and consultant, with over 25 years experience in the Sales, Service and Retail sectors.
She is an experienced practitioner in the areas of Health and Safety Supervisory/Management Training and Development, Retail Operations, Customer Service Management and Business Administration.
She is an accomplished Policy and Procedures Writer and Training Designer, with excellent communication skills and a proven track record of best practice initiatives.
In 1991, Linda was the first person in the UK to be awarded a National Training Award
for Individual Achievement (Yorkshire and Humberside Region).
Linda is a Fellow of the Institute of Training and Occupational Learning, a Member of the Institute of Leadership and Management, an Associate Member of the Chartered Institute of Personnel and Development, and a Technician Member of the Institution of Occupational Safety and Health.
Director Saxon Park Services. FCMI; FInstLM; AssocCIPD; MA
A retired Senior Police Officer, Andy now has his own business supporting other people’s businesses and providing their online presence through social networks and website design.
He is a non-executive director of Severnside Housing Association in Shrewsbury, visiting lecturer for the University of Wolverhampton Business School and undertakes short contracts for the Justice Sector.
He is closely linked with professional bodies and recently obtained a Masters of Arts in Education and Professional Development.
Andy’s key skills are his ability to interact with people at all levels, to listen and acknowledge difference and to provide impartial and unbiased support to all he meets.
Peter is a training, learning and development specialist with extensive experience in the training needs analysis, design, development, management, accreditation and funding of training. Senior Royal Air Force officer and Board member in Defence College, Joint Headquarters and NATO appointments in the United Kingdom and overseas.
A training deliverer of the very highest calibre experienced in training all management levels up to and including the most senior Royal Air Force Board members and Government Ministers. Demonstrable achievements in significant organisation and change programmes.
A strategic planner with strong analytical skills, Peter is comfortable with complexity and able to deliver in the most demanding circumstances.
Specialist in areas of:-Training Needs Analysis, Course Design, Media Handling, Train the Trainer and Leadership and Teambuilding Training, English Language Training.
Richard has held several senior management posts in the automotive industry, and gained many years’ experience in building lasting business relationships often at Director level. This led him to conclude some seriously complex and sizeable leasing deals in the highly-competitive UK fleet vehicle marketplace. Richard progressed into more senior roles, developing sales strategies and reporting to board level. A key factor in his success has been the acquisition of the skills and experience needed to recruit and develop effective sales teams. More recently Richard has provided advisory services relating to end-of-lease vehicle remarketing, with an increasing slant towards online remarketing.
Anita qualified as a solicitor in 1987 and worked in the legal profession for many years before becoming Managing Director of an organisation and people development consultancy.
Anita is an accomplished leader, trainer and coach with experience of development and implementation of strategy, policy and organisational & cultural change at board level.
As a longstanding member of the legal profession, Anita has an extensive knowledge of the judicial system. She has experience in dealing with criminal & safeguarding investigations, she has adjudicated on cases and she has chaired independent committees. On the HR side, Anita has handled performance, safeguarding and disciplinary issues. Anita has acted in an advisory capacity on compliance, legislation and governance structures.
Anita is well-used to promoting continuous improvement, growth and performance in highly-dynamic environments. She has solid experience in recruitment, succession planning and talent management not to mention coaching for leadership, performance & personal development. Her ability to enthuse, challenge and deliver results has proved invaluable as has her positive, collaborative approach; her wealth of knowledge and her well-grounded, practical experience.
Sue Groves is a highly-skilled trainer, facilitator and coach with an active role across the West Midlands Region and over 30 years’ local government experience.
She has developed and implemented a variety of ILM-accredited leadership programmes ranging from pre-management programmes to senior leadership development programmes.
Sue has extensive experience in the development and implementation of corporate learning & development interventions. She also has comprehensive experience in the implementation of organisation-wide eLearning and the design of blended solutions and Learning Management Systems.
Sue’s wide experience is underpinned by an ILM Level 7 Diploma in Executive Coaching and Mentoring, Level A & B in psychometric testing and a Certificate in Education.
Diane is Always Consult’s key associate “north of the border”. Based in Fife, she is ideally placed to assist our Scots clients.
Diane has extensive experience in facilitating the development of individuals and groups at all organisational levels in the public and private sectors, drawing on a strong background of 20 years’ experience in industry. Her expertise includes training, assessing, coaching, diagnosis, design and delivery.
Diane is experienced and qualified in numerous tools, including OPQ, MBTI Step 1, MBTI Step II, 16PF, FIRO-B and ability testing. She is also a qualified Observer on MBTI training courses, observing, assessing and providing feedback to trainee MBTI practitioners.
Diane’s approach is consistently geared around the needs of the client. She uses her relationship building skills to build trust and dialogue with clients and colleagues, allowing her to draw on her analytical skills and extensive experience of different sectors and organisational levels, to generate imaginative, realistic, cost effective solutions, clearly linked to business objectives and providing added value.
A highly qualified and experienced international trainer, assessor, verifier, mentor and coach. She set up her own business after 25 years serving as a senior officer in HM Forces (Education & Training Services) and the Public Services.
Clarissa holds a variety of post graduate qualifications in Coaching, Education and Training including a Diploma in Careers Guidance. She is also a trained NLP Practitioner and Psychosensory Techniques & Principles (Psy –TaP) Practitioner and Clinical Hypnotherapist.
• Training Design
• Information, Advice & Guidance
• Education & Training
• Work with children and young people
Company Director – Jam Learning Solutions
Location:- Shrewsbury, Shropshire
Experience:- Johanna has been designing & delivering training for over 15 years. She has a wealth of experience in leadership training and a genuine passion for supporting personal development & growth. Johanna has developed and implemented a multitude of blended learning solutions to meet strategic business goals over a variety of sectors, from retail to manufacturing. Johanna has the constant desire to deliver over and above expectation and takes personal pride in assisting individual and company growth.
Jackie works with Always Consult as assessor for level 6 CIAG qualifications.
She has worked with adults and young people for over 15 years, helping them to develop themselves into sustainable careers.
Initially working within workforce development in the Health and social care sector, Jackie gradually turned her passion for advice and guidance to key stage 5 provision in schools, inspiring sixth form students to aspire to greatness.
As an experienced assessor and currently working as a careers advisor in one of the country’s most successful state schools, Jackie brings a range of experience to the training role including:
- 3 years’ experience working with Key stage 4 and 5 students including those at risk of becoming NEET; Including 2 years specialising in employer engagement
- 3 years’ experience as Pastoral Head of Sixth Form
- 5 years’ experience working in post 16 education as Learning Mentor
- 7 years’ experience delivering workforce development advice to the Health and Social Care Sector across northern England
BA (Hons), PGCE, CertPRP
Cathy is an experienced trainer and assessor with 17 years experience delivering Apprenticeships in Management and Leadership, Business Administration, Recruitment and Childcare. She is also a highly experienced IQA, having been Lead IQA for Management programmes for 14 years.
Teaching is her passion, and Cathy finds nothing is more rewarding than seeing people progressing at work after completing their qualifications, whether as external learners or internal team members.
Michael’s role is to help Always Consult’s back office to run as smoothly as possible, and to ensure that the company uses technology to its best advantage, translating business needs into practical and cost-effective technical solutions. Although he specialises in data analysis, data migration, databases and web application development, he has worked in a wide variety of roles, from teaching English to company directors in Barcelona, to developing Eyeontheplace, a specialist digital CCTV application.